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IT Administrator

Vacancy ID: VN4055

Business Unit:

Job Location: Abbeydorney Head Office

Description

TLI Group are accepting applications for an IT Administrator.

The IT Administrator will support the day-to-day administration of Microsoft 365 systems across TLI Group while assisting with the adoption of Microsoft Copilot and automation technologies. This is an excellent opportunity for a recent graduate or early-career IT professional looking to develop their skills in Microsoft 365, AI technologies, SharePoint, and business systems administration within a growing organisation.

Package:
Competitive rates of pay.
22 Days annual leave.
Sick pay after completion of probation.
Take part in our “Career Pathway Programme”, where there is an emphasis on training & career development.
Opportunity to progress your career within a growing company.
Supports to achieve chartered status.
Voluntary Pension available on completion of probation.
Employee membership for our LAYA EAP Programme – 24/7 Mental Wellbeing Support & Employee Assistance Programme.
Health Insurance Discount.
Death In Service Payment.
Standard industry training provided.

Key Responsibilities

• Assist with the administration and support of Microsoft 365 applications, including SharePoint, Teams and OneDrive.
• Support the development and maintenance of Microsoft Copilot prompts, agents and workflows.
• Provide first-line support to users and assist with troubleshooting IT-related issues.
• Create and maintain user guides, process documentation and training materials.
• Assist with user account management, system access requests and licence administration.
• Support IT projects, process improvement initiatives and automation opportunities.
• Ensure all activities are carried out in line with company security, governance and data protection requirements.
• Maintain accurate records and documentation of systems, processes and changes.

Qualifications & Skills

Qualifications

  • Degree, diploma or equivalent qualification in Information Technology, Computer Science, Business Information Systems or a related discipline.
  • Relevant Microsoft certifications or coursework would be advantageous.
  • Demonstrated interest in Microsoft technologies, automation or AI tools.

Knowledge

  • Understanding of Microsoft 365 applications and cloud technologies.
  • Awareness of SharePoint, Teams, OneDrive or Power Automate.
  • Interest in emerging technologies such as Microsoft Copilot and AI-enabled solutions.

Skills

  • Strong problem-solving and analytical skills.
  • Good communication skills with the ability to support both technical and non-technical users.
  • Ability to organise tasks, manage priorities and maintain accurate documentation.
  • Strong attention to detail and willingness to learn new technologies.

Attitudes

  • Positive, enthusiastic and eager to learn.
  • Collaborative team player with a customer-focused approach.
  • Professional, reliable and accountable.
  • Committed to continuous improvement and personal development.
Apply Now

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